Terms & Conditions
Welcome to www.sncdesignstx.com. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before making any purchases or using our services.
1. General
• These terms and conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
• By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these terms and conditions.
2. Products and Services
• All products available on our website are custom-made based on the specifications provided by the customer.
• Due to the personalized nature of our products, slight variations in color, design, and appearance may occur. We strive to ensure the highest quality and accuracy in our products.
3. Customization
• Customers are required to provide accurate information and specifications for the customization of their products, including spelling of names, schools, or mascots. SnCDesigns is not responsible for any errors resulting from incorrect information provided by the customer.
• Once an order is placed and confirmed, changes to customization details can only be changed if there is at least 5 business days prior to your pick up or delivery date. If changes are made after this time frame, there will be a $30 change request added to your order.
4. No Refunds
• All sales are final. Due to the custom nature of our products, we do not offer refunds or exchanges.
• In the event of a defect or error on our part, please contact us within 7 days of receiving your order. We will work with you to resolve the issue, which may include a replacement or repair of the defective item.
5. Mega Senior and Super Mega Senior Mums
• A deposit is required to initiate the order for Mega Senior and Super Mega Senior Mums due to the size and high level of customizations.
• The deposit will only be refundable prior to the consultation.
• Full payment is required before work will begin and must be completed at least 2 weeks prior to your pick up or delivery date.
6. Pick up, Delivery, and Shipping
• We strive to process and ship all orders in a timely manner. However, production times for custom items may vary.
• Shipping times are estimates and not guarantees. Delays may occur due to factors beyond our control, such as postal service disruptions or customs delays.
• Once your item has shipped, you will automatically receive an email with tracking information.
• Pickups and deliveries will only be available on the days listed on the calendar unless prior arrangements are made due to special circumstances, such as needing the order early for the homecoming parade. Arrangements must be made at least 3 business days before needing to pick up or have delivered.
7. Intellectual Property
• All content on this site, including but not limited to designs, text, graphics, logos, images, and software, is the property of SnC Designs or its content suppliers and is protected by international copyright laws.
• Unauthorized use of any content from this site is strictly prohibited.
8. Privacy
• We respect your privacy and are committed to protecting your personal information. Our privacy policy, which explains how we collect, use, and protect your information, is available on our website.
9. Limitation of Liability
• SnC Designs shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services.
10. Governing Law
• These terms and conditions are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.
11. Changes to Terms and Conditions
• We reserve the right to update, change, or replace any part of these terms and conditions at any time. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
12. Contact Information
• For any questions regarding these terms and conditions, please contact us at support@sncdesignstx.com.
By using www.sncdesignstx.com, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Thank you for choosing SnC Designs. We look forward to creating unique, custom products just for you!